Quality Policy

Stefan Lawrence Cleaning is committed to the continual improvement of services that we provide to meet our clients’ needs.

We recognise the fact that quality is everyone’s responsibility. Our objective is to maintain the highest attainable level of quality and reliability and we have adopted the ISO 9001:2015 quality standard as the basis of our quality system. Objectives and targets are clearly defined within the Integrated Management System and are subject to continual review and improvement.

The training of our management and cleaning team is fundamental to the success of our quality program. In addition, we continue to liaise closely with our contractors to ensure that they provide similar attention to quality principles.

It is our intention to maintain and build on our reputation for superior service by continually achieving a high standard of service that complies with specifications, standards, statutory regulations and contractual obligations and by encouraging full worker involvement and commitment in the development and implementation of an exceptional quality system.

We reinforce this through an underlying commitment to minimal response times in issues regarding quality.